Order Processing and Shipping Timeline
At Patriot Water System, we strive to provide efficient and reliable shipping services for all our valued customers. Please review our shipping policy to understand our shipping procedures, timeframes, and other important details.
Processing Time
- All orders are processed within 1-2 business days.
- Orders are not processed or shipped on weekends or holidays.
Shipping Time
- We aim to ship all orders within 14 days from the date of order placement. This timeframe includes order processing, handling, and shipping.
- You will receive a shipment confirmation email with tracking information once your order has been dispatched.
Shipping Methods and Costs
- Shipping costs are calculated based on the destination, weight, and dimensions of the package. These costs will be displayed at checkout.
- We offer standard shipping for all orders. Expedited shipping options may be available at an additional cost.
Delivery Times
- Standard shipping typically takes 3-7 business days once the order has been shipped, depending on the destination.
- Please note that delivery times may vary due to unforeseen circumstances such as weather conditions, carrier delays, or holidays.
Shipping Destinations
- We currently ship to addresses within the continental United States. Unfortunately, we do not ship to P.O. Boxes, APO/FPO addresses, Alaska, Hawaii, or international destinations at this time.
Order Tracking
- Once your order has shipped, you will receive a shipment confirmation email with a tracking number. You can use this number to track your order through the carrier’s website.
Shipping Issues and Delays
- If there are any issues or delays with your shipment, we will notify you as soon as possible. We are committed to resolving any shipping-related concerns promptly.
- In the event of a lost or damaged package, please contact our customer service team for assistance. We will work with the carrier to resolve the issue and ensure you receive your order.
Contact Us
If you have any questions or concerns about your order or our shipping policy, please contact our customer service team at [email protected] or call us at (210) 946-4763. We are here to help and ensure your experience with Patriot Water System is seamless and satisfactory.
Thank you for choosing Patriot Water System. We appreciate your business and look forward to serving you.